Last Updated: 14 September 2026

Welcome to ALL DECISION. We offer a range of physical products including Mobile Accessories, Computer Accessories, Personal Care Products, Toys, Perfumes and other products, along with Digital Products such as eBooks and Digital Services.

This Shipping & Delivery Policy explains how orders are processed and delivered.

1. Physical Product Delivery

This section applies to physical products purchased from ALL DECISION.

Physical products may include:

  • Mobile Accessories
  • Computer Accessories
  • Personal Care Products
  • Toys
  • Perfumes
  • Other physical products listed on our website

Once your order is successfully placed and payment is confirmed, we begin processing your order.

How does the delivery process work?

  1. Your order is received and processed by our system.
  2. The product is checked before dispatch.
  3. The product is securely packed.
  4. The package is handed over to our delivery partner.
  5. Tracking information may be provided once the order is shipped.
  6. The delivery partner delivers the package to the address provided during checkout.

If the delivery partner is unable to reach you or deliver the package, they may contact you using the contact details provided with your order.

2. Order Processing Time

Most physical orders are processed and prepared for dispatch within 24–48 hours after successful order confirmation.

In some cases, processing may take longer due to:

  • Product availability
  • Order volume
  • Supplier availability
  • Holidays
  • Sale or promotional events
  • Other operational reasons

We aim to process orders as quickly as possible.

3. Estimated Dispatch Time

We generally dispatch physical product orders within 1–4 business days, excluding Sundays and public holidays.

During major sales, promotional events or periods of unusually high order volume, dispatch may take longer.

In such situations, we aim to dispatch orders within approximately 5 business days, wherever possible.

4. Delivery Time

After dispatch, the actual delivery time may vary depending on:

  • Delivery location
  • Courier partner
  • Availability of delivery services
  • Weather conditions
  • Public holidays
  • Regional restrictions
  • Other circumstances beyond our control

The estimated delivery information shown during checkout, where available, should be considered the most relevant estimate for your order.

📦 5. Order Tracking

After your order is processed and shipped, tracking information may be provided through your registered email address, phone number or WhatsApp, depending on the available communication method.

If tracking is available through your account, you can check your order status from:

My Account → My Orders

Where applicable, you may also receive order updates through WhatsApp.

📦 6. Multiple Shipments

Sometimes, products from the same order may be shipped separately.

This can happen when products are:

  • Available at different warehouse locations
  • Sourced from different suppliers
  • Ready for dispatch at different times

In such cases, you may receive your order in multiple packages.

You will not be charged additional shipping charges merely because your order is delivered in multiple shipments, unless otherwise clearly mentioned during checkout.

💰 7. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your payment.

As per our current shipping offer:

Orders above ₹99 qualify for free shipping, subject to the applicable terms and conditions shown at checkout.

Shipping charges may vary depending on the product, delivery location, order value or promotional offers.

The final shipping charge shown at checkout will be applicable to your order.

🇮🇳 8. Shipping Within India

Currently, ALL DECISION ships physical products within India.

Availability of delivery may depend on the serviceability of the delivery address provided during checkout.

If a particular location is not serviceable, we may not be able to process the order for that address.

🌎 9. International Shipping

Currently, ALL DECISION does not offer international shipping.

Physical products are currently available for delivery within India only.

📦 10. Packaging

We take reasonable care to ensure that physical products are packed securely before dispatch.

Our packaging approach may vary depending on the type, size and nature of the product.

Where possible, we aim to reduce unnecessary packaging materials and use suitable packaging to protect products during transportation.

⚠️ 11. Damaged Package at Delivery

If your package appears to be:

  • Damaged
  • Opened
  • Tampered with
  • Severely crushed

please take photographs/videos of the package before opening it, wherever possible.

If the product is damaged or there is an issue with your order, contact our support team as soon as possible with:

  • Order Number
  • Product Name
  • Photos/Videos of the package
  • Photos/Videos of the product
  • Description of the issue

Our team will review the issue and assist you according to our applicable Return & Refund Policy.

📘 12. Digital Products & eBooks

Important: Digital Products and eBooks are not physically shipped.

This section applies to products such as:

  • eBooks
  • PDF Guides
  • Digital Learning Materials
  • Other downloadable digital products

How are eBooks delivered?

After successful payment, your purchased digital product will be made available for download.

You can access your purchased eBook from:

My Account → Downloads

A download link may also be sent to your registered email address.

Is there any courier delivery for eBooks?

No.

eBooks and other downloadable digital products are delivered electronically.

There is:

  • ❌ No physical delivery
  • ❌ No courier delivery
  • ❌ No shipping package
  • ❌ No physical copy

Therefore, shipping charges do not apply to digital-only products.

📩 13. I Paid for an eBook but Did Not Receive the Download Link

If your payment was successful but you cannot access your eBook:

  1. Check your registered email address.
  2. Check your Spam/Junk folder.
  3. Check your Promotions or other email folders.
  4. Login to your ALL DECISION account.
  5. Go to My Account → Downloads.

If you still cannot access your purchase, contact our support team with your Order Number and registered email address.

We will check your order and help you access your purchased digital product.

💻 14. Digital Services

ALL DECISION may also offer digital services such as:

  • Website Development
  • E-commerce Website Development
  • Digital Marketing
  • SEO
  • Google Business Profile Services
  • WhatsApp Automation
  • AI Solutions
  • Other Digital Services

Digital Services are not physical products and are not shipped through courier.

After successful purchase or confirmation, the service delivery process will be communicated through the applicable communication channel such as email, WhatsApp, phone or other agreed method.

The delivery timeline for digital services may vary depending on the scope of work and requirements of the particular service.

💳 15. Payment & Order Confirmation

Once payment is successfully completed, an order confirmation may be sent to your registered email address and/or phone number.

For prepaid orders, the order will be processed after successful payment confirmation.

If there is any issue with payment or order confirmation, please contact our support team.

🚚 16. Delivery Delays

While we make reasonable efforts to process and dispatch orders on time, delays may sometimes occur because of circumstances outside our control, including:

  • Courier delays
  • Weather conditions
  • Natural events
  • Public holidays
  • Transportation problems
  • High order volume
  • Regional restrictions
  • Incorrect or incomplete address
  • Customer unavailability

We will try to assist you in resolving delivery-related issues wherever possible.

🏠 17. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete delivery address, including:

  • Name
  • House/Building Number
  • Street/Area
  • City
  • State
  • PIN Code
  • Contact Number

ALL DECISION will not be responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

📞 18. Need Help With Your Order?

If you have any questions regarding:

  • Order Status
  • Shipping
  • Delivery
  • Damaged Product
  • Missing Product
  • eBook Download
  • Digital Product Access
  • Other Order Issues

please contact ALL DECISION Support.

WhatsApp Support: +91 93296 69222

Please keep your Order Number ready when contacting our support team.

Important Note

ALL DECISION reserves the right to update or modify this Shipping & Delivery Policy when necessary. Any changes will be published on this page with the updated date.