Refund

Any product once purchased by the customer cannot be returned by the customer and cannot get any refund, but if there is any problem with the product purchased by the customer then the customer can replace it within 3 days.

Returns Policy

Returns is a scheme provided by respective sellers directly under this policy, in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns' policy. Do refer to the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and See the points given below.

  • Replacements are available only for all products for 3 days
  • Free replacement will be provided within 3 days if the product is delivered in defective/damaged condition or different from the ordered item.
  • Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.
  • In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and through an in-person technical visit.
  • If a defect is determined within the Returns Window, a replacement of the same Product will be provided at no additional cost.
  • If no defect is confirmed or the issue is not diagnosed within 3 days of delivery, you will be directed to a brand service center to resolve any subsequent issues.
  • In any case, only one replacement shall be provided.
  • The field executive will refuse to accept the return if any of the above conditions are not met.
  • For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.

General Rules for a successful Return

  • In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.
  • In cases where a product accessory is found missing / damaged / defective, the seller may either process a replacement of the particular accessory or issue a “Coupon code” an amount equivalent to the price of the accessory, at the seller’s discretion.
  • “ALL DECISION” holds the right to restrict the number of returns created per order unit, post the evaluation of the product / order defect is undertaken by “ALL DECISION” authorized representative.

If you have any questions about our Refund and Returns Policy, please contact us:

By visiting this page on our website: https://alldecision.com/contact/